Director of Revenue Operations

Loop AI New York, NY $150,000 - $200,000
Full Time Director Level 5+ years

Posted 3 weeks ago

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About This Role

The Director of Revenue Operations will align and streamline sales, marketing, and customer success functions, owning the revenue technology stack and driving data-driven decisions. This role will implement scalable processes to accelerate revenue growth and maximize profitability.

Responsibilities

  • Develop and execute the comprehensive RevOps strategy, ensuring alignment across all revenue-generating departments
  • Design, implement, and continuously improve end-to-end revenue processes, including lead management, pipeline management, forecasting, and account handoffs
  • Own, evaluate, and optimize the GTM technology stack (CRM, marketing automation, sales enablement), ensuring seamless integration and data flow
  • Define and track key performance indicators (KPIs), build comprehensive reporting and dashboards, and deliver actionable insights
  • Lead the revenue forecasting and planning processes to ensure accuracy
  • Partner with senior leaders across Sales, Marketing, Customer Success, and Finance to ensure operational alignment and facilitate effective communication
  • Support the creation and maintenance of sales enablement resources, playbooks, and training programs
  • Drive adoption of new processes and tools through effective communication, training, and stakeholder management

Requirements

  • 5+ years progressive experience in revenue operations, sales operations, or similar strategic operational role
  • 2+ years in a leadership capacity
  • Extremely analytical and a deep focus on building and executing on systems
  • Ability to build world class systems and processes from the ground up

Qualifications

  • 5+ years of progressive experience in revenue operations, sales operations, or a similar strategic operational role, with at least 2+ years in a leadership capacity

Nice to Have

  • Proven track record of success in a B2B SaaS environment, with experience scaling operations during periods of high growth
  • Advanced proficiency with CRM systems (e.g., Salesforce, HubSpot), marketing automation platforms (e.g., Marketo), and BI tools (e.g., Tableau, Looker)

Skills

Salesforce * Tableau * HubSpot * Looker * Marketo *

* Required skills

About Loop AI

Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. It powers several billion dollars in revenue and is growing to serve over 10,000 restaurants.

Technology
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