Director of IT

About This Role

Lead the IT department, managing projects, budgets, and teams to drive efficiency and innovation through technology. Ensure the reliability, security, and scalability of IT systems while supporting business intelligence and user training.

Responsibilities

• Maintain and prioritize a pipeline of IT projects, support requests, and initiatives
• Communicate project timelines and status updates to internal stakeholders
• Lead and develop IT team members, providing performance feedback and training opportunities
• Prepare and manage the department's annual budget
• Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation
• Lead planning and execution of major technology initiatives and capital improvements
• Work directly with customers on technology integrations
• Evaluate and recommend software, tools, and systems to meet evolving business needs
• Ensure the reliability, security, and scalability of all hardware, networking, and server systems
• Manage data backup, retention, and recovery strategies
• Maintain secure connectivity and VPN access across company locations
• Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS
• Manage custom software development efforts and third-party vendor relationships
• Ensure software is properly licensed, maintained, and aligned with best practices
• Deliver business intelligence tools and dashboards to support decision-making
• Promote adoption of reporting systems such as Power BI
• Train users to maximize the value of company systems and analytics
• Foster a service-focused culture that prioritizes internal user and customer needs

Requirements

• 5+ years in IT management or software development leadership
• Strong knowledge of project management, system integration, and vendor oversight
• Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting
• Excellent communication, organization, and leadership abilities
• Strong analytical and problem-solving skills
• Proven ability to train and develop technical teams
• Results-oriented approach with a focus on service and business impact

Qualifications

• Bachelor's degree preferred but not required
• 5+ years in IT management or software development leadership

Nice to Have

• Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps

Skills

* Required skills