Director, Internal Enterprise Communications

Acrisure Trade Credit Grand Rapids, MI $170,000 - $235,520
Full Time Director Level 10+ years

Posted 1 week ago

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About This Role

This Director, Enterprise Internal Communications role is a strategic leadership position responsible for developing and implementing the company's internal communications strategy across a global organization. The role ensures employees are informed and engaged with the company's vision, priorities, and culture through clear, consistent messaging.

Responsibilities

  • Develop and lead the enterprise-wide internal communications strategy, ensuring alignment with business goals
  • Serve as a strategic advisor to senior leaders on internal messaging, engagement approaches, and communication best practices
  • Own the creation and delivery of high-impact internal communications, including company announcements, leadership messages, and enterprise storytelling
  • Lead global campaigns that promote employee engagement, culture, organizational priorities, and leadership visibility
  • Partner closely with senior executives to craft clear, strategic communications, including talking points, presentations, and speeches
  • Oversee global internal communication channels, ensuring content is relevant and optimized
  • Establish KPIs to measure communication effectiveness, employee engagement, and channel performance
  • Lead and develop a high-performing internal communications team
  • Partner with Corporate/External Communications, Public Affairs, and other internal teams to ensure communications reflect company priorities

Requirements

  • 10+ years of experience in corporate communications or internal communications
  • 5+ years in a leadership role
  • Proven experience leading internal communications in a global or complex multi-region organization
  • Ability to connect messaging to enterprise strategy and anticipate communication needs
  • Skilled at advising executives and driving alignment across functions and regions
  • Exceptional writing, editing, and storytelling skills
  • Strong understanding of change management communications, culture-building strategies, and employee engagement best practices
  • Familiarity with internal communication platforms (e.g., Microsoft 365 tools like SharePoint, Teams)

Qualifications

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (Master’s preferred).
  • 10+ years of experience in corporate communications or internal communications, with at least 5 years in a leadership role.

Skills

Microsoft 365 * SharePoint * Microsoft Teams *

* Required skills

Benefits

Dental Insurance
Commuter Benefits
Paid Time Off (PTO)
Health Savings Account (HSA)
Paid maternity leave
Fertility Benefits
Legal plan options
Vision Insurance
Medical Insurance
Employee discount programs
Paid Sick Time
Flexible Spending Account (FSA)
Wellness resources
401(k) plan with immediate vesting
Life Insurance
Disability Insurance
Pet insurance
Holidays
Employee Assistance Program (EAP)
Paid paternity leave
Calm app subscription

About Acrisure Trade Credit

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward, connecting clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, and mortgage services.

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