Director Clinical Services Hospice

About This Role

The Director, Clinical Services is responsible for planning, directing, coordinating, supervising, evaluating and providing all clinical services at the assigned facility. This role ensures quality patient care, regulatory compliance, and staff development within hospice services.

Responsibilities

• Champion CommonSpirit Health's mission, values, strategic goals, and high standards of customer service
• Uphold the Corporate Compliance Program
• Provide prompt and professional assistance to office and clinical staff
• Direct the accurate, complete, and timely provision of quality patient care and services, ensuring individualized patient plans of care are appropriate and in compliance with all regulatory, operational, and financial requirements
• Assure the accuracy, completeness, and timeliness of all clinical records, meeting regulatory, operational, and financial requirements
• Guarantee that all HCHB clinical workflow for Director of Clinical Services (DCS) and Manager of Clinical Services (MCS) is completed and current by the end of each business day
• Monitor clinical outcome results, develop, and implement plans for continuous improvement
• Monitor and evaluate clinical performance measures, including productivity standards, documentation completion standards, and patient care management, developing and implementing action plans based on results
• Ensure the ongoing development of clinical employee knowledge, understanding, and appropriate completion of OASIS, initial and ongoing physician orders, and all other clinical documentation tools
• Ensure accurate, complete, and timely communication of regulatory, operational, and financial information to clinical and applicable office associates
• Establish and manage an "expectation of excellence," maximizing direct reports' contributions through goal alignment, frequent coaching, mentoring, and accurate performance feedback
• Ensure appropriate staffing levels are maintained, promote staff competency, and monitor nursing, intake, and dietitian productivity
• Provide education and training in support of career goals and organizational objectives, promoting positive associate morale through team spirit, belonging, and recognition
• Actively participate in branch activities such as strategic planning, Professional Advisory Group meetings, budget development, financial performance analysis, and provide sales support when necessary
• May serve as the Administrator of Record with the State Regulatory agency

Requirements

• Current RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license in good standing
• CPR or BLS certification (current)
• Three years of management experience
• Two years of home care or hospice experience

Qualifications

• RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license
• 3+ years of management experience and 2+ years of home care or hospice experience

Nice to Have

• One year in hospital nursing

Skills

* Required skills

Benefits

Certifications