Deli/Assistant Department Leader

About This Role

As a Deli/Assistant Department Leader, you will ensure an outstanding customer experience by providing exceptional service, maintaining a safe and clean environment, and achieving sales and profit goals for the Deli department. You will also monitor all functions and activities related to the department, fostering a positive and inclusive team atmosphere.

Responsibilities

• Promote trust and respect among associates with a positive attitude
• Communicate company, department, and job-specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products and locating items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Assist management in preparing the store/department budget, expense control, and profit and loss reviews
• Plan and organize the inventory process, maintain awareness of inventory conditions, and train associates on stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept

Requirements

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations

Qualifications

• High School Diploma or GED
• Entry level with any management or deli/retail experience desired

Nice to Have

• Any management experience
• Any deli/retail experience
• Second language (speaking, reading and/or writing)

Skills

* Required skills

Certifications