Data Center Technician
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Maintain the global cloud infrastructure, ensuring seamless data center operations for AWS. This role involves independent and team-based work, requiring quick reactions, strong communication, and troubleshooting skills in a 24/7 environment.
Responsibilities
- Maintain the heartbeat of the world's most innovative technology platform
- Ensure seamless data center operations that power millions of businesses and services worldwide
- Install equipment, create documentation, innovate solutions, and fix problems within the data center space
- Perform server rack installations and hardware break-fix on various components
- Troubleshoot network issues and respond to operational incidents that impact service availability
- Serve as a primary contact point for internal and external stakeholders
- Perform on-call duties and participate in scheduled maintenance and change management activities
- Contribute to documentation and process improvement initiatives
- Help train and onboard new team members
- Take ownership of technical issues and engage other teams when needed to drive resolution
Requirements
- High school or equivalent diploma
- 1+ years of computer/server hardware troubleshooting or related IT experience
- Ability to work on a flexible schedule including days, nights, and/or weekends
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Reliable personal vehicle and valid driver's license
Qualifications
- High school or equivalent diploma
- 1+ years of computer/server hardware troubleshooting or related IT experience
Nice to Have
- Experience managing work and priorities through a ticketing system
- Experience working in a Data Center environment
- Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
- Understanding of network design, protocols and layer 1/2 troubleshooting
Skills
* Required skills
Benefits
About Amazon Web Services (AWS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, powering millions of businesses and services worldwide.