Customer Success Manager

Casaplex Kensington, MD

Full Time Entry Level

Posted 1 month ago Expired

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About This Role

This is a full-time, on-site Customer Success Manager role responsible for designing, implementing, and maintaining tailored technology systems for clients in the United States, focusing on increasing efficiency and collaboration.

Responsibilities

Design, implement, and maintain tailored technology systems for clients
Conduct needs assessments
Develop solutions
Perform system testing
Manage installations
Provide ongoing support
Collaborate with cross-functional teams and clients to deliver custom solutions

Requirements

Proficiency in system design, implementation, and troubleshooting
Experience with installation and maintenance of workplace technology solutions
Strong collaboration and communication skills
Problem-solving abilities
Project management abilities
Ability to stay updated with emerging technology trends

Qualifications

Educational background in a related technical field (engineering, IT, or similar)
Entry level with proficiency in system design, implementation, and troubleshooting

Nice to Have

Experience in commercial or residential system integration

About Casaplex

Casaplex is a leader in workplace technology, specializing in designing, installing, and maintaining cutting-edge solutions for companies aiming to increase efficiency and promote collaboration. They serve both commercial and residential markets with innovative smart technology systems.

Technology

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