Customer Service Representative - Patient Registration
Posted 1 month ago Expired
This job has expired
Looking for a job like Customer Service Representative - Patient Registration in or near Salt Lake City, UT? Upload your resume and we'll notify you when similar positions become available.
Upload Your ResumeAbout This Role
As a Customer Service Representative, you will be responsible for warmly welcoming patients, collecting essential information for hospital check-ins, and providing compassionate assistance during the registration process. This role is a starting point for a career in healthcare, focusing on accurate data entry and patient support.
Responsibilities
- Work on computers and answer phones to intake information in a busy environment
- Input details across multiple screens accurately between physician and nurse check-ins
- Work across multiple programs and type quickly while patients talk
- Assist patients who may be ill or worried by listening carefully to ease their anxiety
- Ask follow-up questions and build rapport in real time
- Assist patients on your feet to complete their registration
- Acquire knowledge through training regarding variations in health plans and coverage
Requirements
- High School Diploma or GED
- Excellent customer service experience
- Confident multi-tasker
- Quick study with technology
- Ability to type and answer phones
- Up to date on all vaccinations
- Pass a drug test
- Pass a background check
Qualifications
- High School Diploma or GED
- No previous healthcare experience required
Benefits
About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s...