Courier

About This Role

The Courier is responsible for safely transporting information, mail, packages, and laboratory specimens to and from various locations within and outside of the hospital. This role ensures timely and secure delivery services in accordance with hospital policies and regulatory requirements while providing excellent customer service to internal and external stakeholders.

Responsibilities

• Picks up, transports, and delivers interdepartmental mail, medical records, packages, medications, and laboratory specimens
• Assists patients entering or exiting the vehicle if assigned to patient transport duties
• Ensures vehicle cleanliness, safety, and maintenance in accordance with operational policies
• Maintains accurate records of deliveries and follows proper chain of custody for sensitive items
• Uses effective communication skills to provide information and directions to patients and visitors as needed
• Maintains compliance with infection prevention and safety guidelines
• Operates hospital-provided vehicle in a safe and professional manner

Requirements

• High school diploma or equivalent
• Valid state-issued driver's license
• Strong interpersonal and customer service skills
• Excellent time management and route planning ability
• Basic knowledge of hospital departments and delivery procedures
• Ability to work independently and manage multiple tasks
• Ability to read maps and navigate efficiently using GPS or directions
• Proficient in basic computer and communication technologies

Qualifications

• High school diploma or equivalent
• Minimum two (2) years of full-time work experience preferred; Prior experience in courier or transportation services preferred

Nice to Have

• Two (2) years of full-time work experience
• Prior experience in courier or transportation services

Skills

* Required skills

Certifications