Cookie Crew

Insomnia Cookies Providence, RI
Full Time Entry Level

Posted 2 weeks ago

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About This Role

As a member of the Cookie Crew at Insomnia Cookies, you will be the main point of contact for customers, handling orders and baking delicious cookies. Your role directly contributes to providing a warm and satisfying experience for every customer.

Responsibilities

  • Promptly greet guests entering the store and take their orders
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake fresh cookies to perfection and scoop ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately, maintaining no shortages or overages
  • Clean, sanitize, and maintain the bakery

Requirements

  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends, and holidays
  • Legally eligible to work in the United States

Nice to Have

  • Prior experience in a customer service focused role

Benefits

Paid Time Off
Growth/promotion opportunities
Pet insurance
Free cookies & Employee Discount
Excellent training
Job stability

About Insomnia Cookies

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide...

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