Concierge
Posted 1 month ago Expired
This job has expired
Looking for a job like Concierge in or near Durham, NC? Upload your resume and we'll notify you when similar positions become available.
Upload Your ResumeAbout This Role
Serve as a front-facing representative for TerraBella Senior Living, greeting residents and visitors, managing communications, and providing essential administrative support to ensure smooth community operations.
Responsibilities
- Carry out telephone answering and reception duties
- Take complete messages with pertinent information and communicate them to the intended recipient
- Greet residents and visitors, answer inquiries, and give directions
- Collate brochures for the marketing department
- Prepare meal tickets for team members and family members and tally meal count sheets for the Dining staff
- Update the Resident Phone List, Roster, Move-In, and Move-Out Register daily
- Manage appointments for residents and family members (e.g., hairdresser, transportation)
- Maintain and keep the desk and entry area neat and organized
- Organize and distribute mail to residents, Executive Director, and Department Coordinators
- Maintain resident forms for miscellaneous credits
Qualifications
- High school diploma or general education degree (GED) preferred
- 1-3 years customer service experience and/or training; or equivalent combination of education and experience
Nice to Have
- High school diploma or general education degree (GED)
Benefits
About TerraBella Senior Living
TerraBella Senior Living operates over 30 amenity-, care- and lifestyle-focused communities providing Active Independent Living, Assisted Living, Memory Care, and Respite Care options.