Compliance Manager - Credit Card Business Oversight

About This Role

This role will support the Compliance program for credit cards and unsecured lending, helping to develop and maintain a compliance management system and providing compliance advice to the business. The manager will manage day-to-day operations and contribute to designing a future-focused compliance program in a dynamic, evolving environment.

Responsibilities

• Support the development, implementation, and maintenance of a compliance management system (CMS) program through compliance activities
• Serve as Compliance owner or resource on projects involving consumer laws and regulations that have a significant impact on operations or strategy
• Manage the oversight of compliance issues by reviewing and challenging root causes, remediation plans and performing validations
• Participate in the Compliance risk assessment process
• Provide advice, support and objective guidance to assigned portfolio, business, or function on compliance programs
• Manage/assist with regulatory reviews including inquiries, audits, and exams
• Identify and lead problem resolution for complex project/program requirements related issues
• Proactively advise the business of new and changed Compliance regulatory and/or policy changes
• Contribute to the development and implementation of Compliance programs
• Manage high risk initiatives and escalations

Requirements

• 7+ years of experience
• Working experience supporting credit cards or unsecured lending regulatory compliance
• Familiarity of applicable consumer protection laws and regulations (e.g., TILA, CARD Act, Reg Z, UDAAP, Reg E)
• Proactive and resourceful self-starter, comfortable operating with limited direction in a fast-paced environment
• Collaborative team player with the ability to roll up sleeves and lead or contribute at all levels of execution
• Confident communicator with experience advising and influencing senior leadership and cross-functional stakeholders
• Skilled in challenging assumptions and pushing back when regulations or interpretations warrant escalation or re-evaluation

Qualifications

• Undergraduate degree or equivalent work experience
• 7+ years of experience

Benefits

Certifications