Community Manager

About This Role

Supervise the operation and administration of a community association, acting as a primary liaison with the Board of Directors and homeowners. Manage administrative duties, financial reporting, and vendor relations to ensure community appearance and operation.

Responsibilities

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures
• Monitor corporate and client delinquency rates and collections process for account portfolio
• Attend Board meetings per the management agreement and community events as needed
• Prepare Board packages according to established time frames
• Responsible for routine and special project vendor management including procurement as well as performance evaluation
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions

Requirements

• Associate's Degree
• Knowledge of Microsoft Office products (Word, Excel, Outlook)
• Knowledge of communities/property/real estate and homeowners associations
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
• Professional communication skills
• Professional customer service skills

Qualifications

• Associate's Degree Required
• 0-3 years of Community Association Experience

Nice to Have

• Bachelor's Degree
• Knowledge of conflict resolution techniques

Skills

* Required skills