Dual-Site Community Manager

About This Role

This Dual-Site Community Manager serves as a dynamic business manager and community leader, responsible for operational excellence, expense management, and revenue performance across two properties in Statesboro, GA.

Responsibilities

• Attract and hire exceptional team members, ensuring proper staffing including after-hours on-call shifts, and act as primary responder
• Train, develop, and lead team members to optimize property operations and foster career growth through data, conversations, and team building
• Prepare, respond, and advise on all community aspects including market trends, physical condition, policies, and onsite emergencies
• Engage the Legal department for vendor management, risk management, court appearance, and contract administration
• Conduct quarterly apartment inspections to assess damage and identify property improvements
• Accountable for safe and sanitary community experience, including curb appeal, sound facilities, common areas, and preventative maintenance
• Maintain and audit valid building and system permits to ensure compliance with codes and company standards
• Identify and gain approval for capital expenditure improvements, obtaining vendor bids for projects exceeding budget thresholds
• Proactively plan and execute the annual turnover process with the Assistant General Manager and Facilities Supervisor, managing financial performance and utilizing Turnable
• Monitor customer feedback from internal surveys and reputation platforms to promptly improve the resident experience
• Achieve all unique Key Performance Indicators and revenue targets such as market rates, gain to lease, concessions, and leasing velocity
• Work with partner departments on financial aspects including preparing budgets, managing expenditures, payroll, and forecasting

Requirements

• 3+ years’ experience managing living communities and a team of 3+
• Exceptional written and verbal communication skills
• Proficient in Property Management Systems (Entrata preferred)
• Time Management skills
• Conflict Management skills
• Vendor management experience
• Commitment to confidentiality
• Customer-centric mindset

Qualifications

• 3+ years’ experience managing living communities and a team of 3+ people

Skills

* Required skills

Benefits