Community Manager

Full Time Mid Level

Posted 2 weeks ago

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About This Role

As a Community Manager, you will lead all aspects of community operations, including financial performance, leasing, and resident satisfaction, for an award-winning apartment community. This role involves coaching the team, managing budgets, and driving occupancy goals.

Responsibilities

  • Manage budgets, rent collection, and community financial reporting
  • Oversee move-outs, deposit accounting, and delinquency tracking
  • Maintain accurate records using platforms like Yardi and Knock
  • Ensure compliance with company policies and legal standards
  • Conduct regular inspections to maintain curb appeal and quality
  • Drive leasing, renewals, and pricing strategies to meet occupancy goals
  • Partner with maintenance on work orders and preventative care
  • Oversee vendor services and ensure quality, safety, and timeliness
  • Hire, train, and coach team members to meet performance goals
  • Address escalated resident concerns with professionalism and care
  • Plan and lead engaging resident events to boost satisfaction
  • Support leasing efforts by conducting tours, responding to leads, and guiding prospects

Requirements

  • High School or GED equivalent
  • Two years of property management experience
  • Valid Driver's License

Qualifications

  • High School or GED equivalent.
  • Two years of property management experience, including Leasing Consultant and Assistant Community Manager experience. Six months of community manager experience in multi-family highly preferred.

Nice to Have

  • Six months of community manager experience in multi-family
  • YARDI experience
  • Knock experience
  • Microsoft experience
  • CAM certification
  • CAPS certification
  • Real Estate license
  • Property Management License

Skills

Conflict Resolution * Microsoft * YARDI * Customer-Focused * Effective communication * Knock * Positive attitude * Servant Leadership * People Service * Financial Understanding *

* Required skills

Benefits

Paid Time Off
Retirement planning
Paid sick time off
Telehealth
Health and Wellness Incentives
Company Paid Life Insurance
Paid maternity leave
Pet Insurance Plans
401k Retirement Match Program
Vision coverage
Medical coverage
Paid paternity leave
Free Dental Insurance
Birthday time off
Adoption Leave Options

About Hawthorne Residential Partners

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, proudly rooted in the Southeast, committed to service, connection, and exceeding expectations.

Real Estate
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