Clinical Director

About This Role

This role involves overseeing the operations and administration of an outpatient rehabilitative clinic, ensuring compliance with regulations, and providing patient evaluation and treatment for Physical and Occupational Therapy.

Responsibilities

• Oversight of operations and administration for rehabilitative outpatient clinics
• Ensure compliance with all regulations and healthcare requirements
• Perform patient evaluation and treatment
• Meet census goals of clinic and individual clinicians (office KPIs)
• Ensure compliance with all federal and state employment laws in collaboration with People Operations
• Manage facility maintenance
• Review and approve timecards, ensuring adherence to federal and state regulations
• Interview and hire clinical staff, as well as administer training and onboarding
• Resolve performance problems at the clinic level and escalate to HR when appropriate
• Monitor staff compliance
• Follow up with patients on low net promoter scores
• Monitor monthly budget for visits, labor, and clinical supplies
• Monitor documentation audits and Medicare compliance
• Perform new patient evaluation audits weekly
• Manage and approve staff expenses in the clinic
• Manage physician referrals and clinical support staff
• Monitor adherence to discharge policy and lost patient log workflow
• Order monthly clinical supplies

Requirements

• Bachelors or Masters Degree
• Professional License/Certification
• Valid CPR license
• Minimum 3 years’ clinical outpatient experience
• Minimum 2 years’ clinical supervision or program development experience

Qualifications

• Bachelors or Masters Degree required, Doctorate degree preferred
• Minimum of three years’ clinical outpatient experience and two years’ clinical supervision or clinical program development experience preferred

Nice to Have

• Doctorate degree
• Knowledge of EMR system
• Ability to troubleshoot and make sound decisions
• Action-oriented and approachable
• Team player with effective teamwork skills
• Ability to maintain composure during conflict
• Excellent customer service, interpersonal, and communication skills

Skills

* Required skills

Benefits