Catering Assistant

About This Role

This role is responsible for providing essential food services at Chambersburg Hospital, ensuring prompt, accurate, and appealing food delivery to patients and customers. The position also involves maintaining a safe and sanitary environment through appropriate cleaning and sanitation activities.

Responsibilities

• Perform a variety of duties to provide prompt, accurate, and attractive food service to patients and customers in a safe and sanitary manner
• Perform appropriate cleaning/sanitation activities
• Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers
• Maintain confidentiality
• Demonstrates dependability, to include attendance and punctuality
• Is accountable - takes initiative and ownership of issues
• Displays a professional demeanor and represents the hospital in a positive way
• Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served
• Maintains a level of computer literacy appropriate to their role
• Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required
• Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned
• Adheres to National Patient Safety Goals
• Demonstrates knowledge of own role in the event of a fire
• Demonstrates high standards of personal hygiene; washes hands using proper technique
• Wears approved hair restraints in food preparation areas
• Demonstrates proper glove usage
• Handles dishes properly, being careful not to contaminate serving surfaces
• Demonstrates proper portion control when portioning foods
• Demonstrates cost effectiveness as evidenced through efficient use of materials
• Demonstrates proper food handling techniques; follows HACCP guidelines
• Labels/ dates food products correctly
• Attends scheduled in-service programs
• Has sufficient knowledge of modified diets and places proper foods and condiments on trays; has correct placement of items on tray
• Exhibits proper use of equipment; reports defective equipment or unsafe conditions immediately
• Consistently documents correct dish machine temperatures and reports sub-standards immediately
• Keeps area and equipment clean and sanitized according to established departmental standards as observed by QA activities
• Takes direction well from management and puts instruction into effect
• Communicates well with others as evidenced by proper and timely job completion
• Supports coworkers as directed in all aspects of department operations
• Participates in cross-training for Catering Associate job functions under guidance of management, and fulfills obligations of the position as assigned

Requirements

• Experience applying customer service behaviors and communication skills

Qualifications

• High school graduate or the equivalent preferred
• Experience applying customer service behaviors and communication skills required. Previous experience in a health care food service or restaurant setting preferred.

Nice to Have

• Previous experience in a health care food service or restaurant setting
• High school graduate or the equivalent