Cash Posting Specialist

About This Role

Process and post all payment transactions accurately and timely to patient accounts, ensuring proper resolution of unidentified payments while maintaining clear communication and compliance with policies.

Responsibilities

• Post all payment transactions daily, including batch preparation, scanning, and working editor queues
• Stay until month-end to ensure all cash department postings are complete
• Perform calculations, analyze remit codes, and reconcile transfer accounts
• Complete daily lockbox balancing checklist by designated times
• Post EDI, EFT, and GL transfer transactions daily
• Retrieve paper remits from various websites for posting
• Perform daily quality review of posting transactions
• Investigate and resolve unidentified payments, ensuring application to appropriate accounts
• Work payment research worklists daily, prioritizing high-dollar and aged transactions
• Enter all communications regarding patient accounts into the host system
• Resolve transfer worklist items daily
• Contact payors for claim detail for posting PLB's or provider level adjustments
• Ensure images are in the patient's folder via Onbase Imaging Workflow
• Escalate posting issues and concerns immediately
• Provide excellent service to payors, employers, management, and other parties

Requirements

• H.S. Diploma or Equivalent
• 6 Months Experience posting insurance payments from EOBs or RA (remittance advice)
• Proficient with Microsoft Suite (Outlook, Excel, Teams)
• Computer skills in advanced word processing, spreadsheets, and graphic skills
• Data entry and 10-key by touch
• Ability to absorb and retain details
• Strong Alpha and numeric aptitude skills

Qualifications

• H.S. Diploma or Equivalent
• 6 Months Experience posting insurance payments from EOBs or RA (remittance advice)

Skills

* Required skills