Care Coordinator

About This Role

Serve as a Care Coordinator, engaging and working with children, youth, and families with significant behavioral health needs, ensuring service linkage and care coordination within their homes and communities.

Responsibilities

• Join with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families
• Work with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning
• Identify strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes
• Coordinate family-based services for children, youth, and families in their home, school, and community
• Ensure with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family
• Engage and build positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans
• Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families
• Maintain necessary documentation, participate in program evaluation, attend team and program planning meetings, cross-systems training, and acquire knowledge of community resources
• Remain current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility

Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field
• Knowledge and experience in Hi-Fidelity Wraparound (certification provided at time of employment)
• Experience working with people with autism spectrum disorders and developmental disabilities preferred
• Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
• Culturally humble or responsive with training and experience to manage complex cases
• Qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems
• Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
• High degree of cultural awareness
• Experience with multi-need individuals and families
• Broad knowledge of community service systems
• Willing to participate in and lead cross-systems care coordination
• Able to effectively communicate through verbal/written expression
• Able to operate in an Internet-based, automated office environment

Qualifications

• Minimum one year experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, with a Master's degree or higher

Nice to Have

• Two years of experience in a coordinated supportive services or care coordination role

Benefits