Call Center Representative
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
As a Call Center Representative, you will be the primary point of contact for customers, handling inbound and outbound communications to provide accurate information and ensure a professional and positive customer experience.
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information regarding services, processes, and customer inquiries
- Maintain detailed and organized call records and documentation
- Follow company guidelines, call scripts, and quality standards
- Resolve customer concerns efficiently while maintaining a calm and professional tone
- Collaborate with internal teams to ensure service consistency
- Meet daily and weekly performance objectives
Requirements
- Strong verbal communication skills in English
- Professional phone etiquette
- Active listening abilities
- Ability to work in a fast-paced, structured environment
- Strong attention to detail and organizational skills
- Basic computer proficiency
- Ability to learn internal systems
- Reliable, punctual, and team-oriented mindset
Benefits
About Elevare Branding
Elevare Branding is a forward-thinking company dedicated to driving growth through strategic positioning, client-focused solutions, and innovative business practices. We partner with organizations to elevate their market presence and unlock new opportunities through precision, insight, and execution...