Call Center Representative

About This Role

As a Call Center Representative, you will receive inbound calls from prospective and current clients, assisting them with Medicare enrollment, verifying eligibility, and gathering necessary information. This role focuses on providing outstanding customer service in the senior life and health insurance market.

Responsibilities

• Receive inbound calls from prospective and current clients
• Assist clients with Medicare enrollment
• Verify client eligibility
• Gather necessary information from clients for Medicare enrollment
• Guide clients through the enrollment process with excellent communication skills

Requirements

• Pleasant phone voice with good customer service skills
• Good computer and keyboarding skills
• Outgoing and energetic attitude
• Active Listening Skills
• Ability to multitask
• Excellent problem-solving skills

Nice to Have

• Previous Call Center experience

Benefits