Business Consulting - Finance - Global Business Services - Senior Manager

About This Role

Lead client engagements focused on Global Business Services (GBS) strategy, operating model design, transformation, and performance improvement for domestic and multinational companies, guiding cross-functional teams and C-suite stakeholders. This role will also contribute to practice development including go-to-market strategy and thought leadership.

Responsibilities

• Lead and deliver client engagements in GBS, interacting at executive levels
• Sell, deliver, and manage GBS transformation projects across various functions (Finance, HR, IT, Procurement, Supply Chain, Customer Operations)
• Lead design of end-state GBS models, assess client maturity, and build strategic roadmaps
• Develop future-state process architectures, governance models, service catalogs, and organizational structures
• Shape cross-functional service management frameworks including SLAs/OLAs, performance dashboards, and continuous improvement mechanisms
• Lead multi-process transformation programs integrating automation, analytics, and workflow technologies
• Drive transitions, migrations, and change management across global delivery networks
• Partner with digital and technology teams to embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations
• Manage day-to-day project delivery, ensuring quality, timeliness, and client satisfaction
• Develop sector-specific GBS and outsourcing advisory offerings and reusable transformation assets

Requirements

• Bachelor's degree and approximately 8 years of related work experience; or a master's degree and approximately 7 years of related work experience
• Approximately 8 years of experience in providing advisory services in the finance function focused in at least one of the following areas: finance operating model design, performance management, shared services design and implementations, outsourcing advisory
• Experience leading teams, managing engagement economics and business development

Qualifications

• A bachelor's degree or a master's degree
• Approximately 8 years of related work experience for a bachelor's degree, or 7 years for a master's degree, with approximately 8 years in providing advisory services in the finance function focused on finance operating model design, performance management, shared services design and implementations, or outsourcing advisory

Nice to Have

• Experience in managing large-scale Finance Transformation and/or Enterprise Resource Planning (ERP) implementations
• An advanced degree in Finance, Accounting, Economics, Business, Operations or superior academic achievement in a related field

Skills

* Required skills

Benefits

Certifications