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Direct the research, discovery, collection, and interpretation of business requirements for PNC's C&IB Business Technology Originations organization. Develop and review complex processes, procedures, workflow analytics, and reporting to deliver the best experience for customers.
Responsibilities
- Direct the research, discovery, collection and interpretation of business requirements
- Participate in the development and review of complex processes and procedures, workflow analytics and reporting
- Consult and recommend frameworks, methodologies, and processes for business analysis teams
- Provide senior level consultation and communicate with clients and technology teams on business designs, problem solving and business analysis
- Mentor, lead, and coach other associates to affect knowledge transfer
- Oversee the development and maintenance of all applicable policy and procedure documentation
- Translate business needs, processes and/or procedures by partnering with applicable experts and business stakeholders
- Lead multiple business analysis project management processes through planning, quality assurance and effectiveness assessment
- Drive the development, analysis and distribution of complex reporting
Requirements
- Strong problem-solving skills with a focus on continuous improvement and optimization
- Exposure to Banking/Financial Services with an understanding of AML and/or KYC processes
- Understanding of Regulatory, Policy and Data Governance
- Excellent written and verbal communication skills for both technical and non-technical audiences
- Proficient with SQL
- Familiar with Agile Methodologies (groom back logs, write user stories, etc)
- Understanding of Business flow processes with the ability to map current vs future state processes
- Ability to understand the business process, data, and technology and how they relate
- Understanding of A.I. capabilities
- Understanding of API driven networks and systems
Qualifications
- University / college degree
- 3+ years of relevant / direct industry experience.
Skills
Power BI
*
SQL
*
Agile
*
Tableau
*
AML
*
KYC
*
* Required skills
Benefits
Pension Plan
Dental options
Medical/prescription drug coverage (with a Health Savings Account feature)
Robust wellness program with financial incentives
Up to 11 paid holidays each year
Stock Purchase Plan
Vision options
Employee and spouse/child life insurance
401(k) with PNC match
Educational assistance, including select programs fully paid
Surrogacy reimbursement
Between 15 to 25 vacation days each year
Adoption Reimbursement
Back-up child/elder care
Short and long-term disability protection
Dependent care reimbursement account
Maternity and/or parental leave
Doula reimbursement
9 occasional absence days each year
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