Bell Attendant

About This Role

Serve as the initial point of contact for members and guests, providing welcoming assistance, managing luggage, and acting as a knowledgeable liaison for Soho House amenities and services.

Responsibilities

• Welcome members and guests by opening doors and assisting with luggage upon arrival and departure
• Handle luggage service, storage, message delivery, and parcel hand-over
• Greet all guests in a professional, appreciative, and approachable manner, addressing them by name when possible
• Provide information about property amenities, services, events, and promotions
• Arrange car service and transportation or suggest local community options
• Ensure the front desk and surrounding area is kept tidy and clean to Soho House Standards and Health & Safety guidelines
• Maintain a professional image with good grooming hygiene and the prescribed uniform

Requirements

• At least 1 or more years in a similar role or customer facing position
• Detail oriented and proven ability to multitask in fast-paced and demanding environment
• Excellent listener and ability to follow instruction and execute results in a well-organized and efficient manner
• Flexible schedule and ability to work nights, weekends and holidays
• Ability to lift at least 50 pounds

Qualifications

• 1 or more years in a similar role or customer facing position

Benefits