AV Service Technician / Engineer
Contract
Mid Level
7+ years
Posted 3 weeks ago
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Support sophisticated enterprise environments across Dallas as an experienced AV Service Technician, focusing on advanced troubleshooting, system optimization, and technical problem-solving. This role involves autonomous field work with cutting-edge enterprise AV systems.
Responsibilities
- Troubleshoot and resolve advanced issues across Crestron and AMX control systems
- Commission, debug, and optimize newly deployed AV solutions
- Reverse-engineer and modernize legacy AV systems
- Support enterprise video conferencing platforms (Cisco, Poly, Logitech)
- Maintain and tune audio DSP systems (Biamp, QSC)
- Support AV-over-IP networks, switching infrastructure, and signal flow
- Service video walls and large-format displays (Planar, LG, Samsung, Barco, Unilumen)
- Perform preventative maintenance and detailed system assessments
- Recommend equipment upgrades and long-term solutions
- Produce clean, professional service documentation
- Act as a trusted technical partner for enterprise clients
- Mentor junior and mid-level technicians when needed
Requirements
- 7-8+ years of AV integration and/or AV field service experience
- Deep hands-on experience with Crestron and AMX
- Strong commissioning, debugging, and diagnostic skills
- Intermediate to advanced AV networking expertise
- Advanced understanding of signal flow and low-voltage concepts
- Cabling expertise (Cat6, crimping, soldering, connectors)
- Proficiency using a multimeter for testing and troubleshooting
- Comfortable working independently in client-facing environments
- Ability to manage multiple service priorities without oversight
- Own basic AV hand tools
- Minimum 3 years of field service experience
- Ability to lift 50+ lbs, climb ladders/scaffolding, and work in tight or elevated spaces
Qualifications
- Two-year technical degree or equivalent real-world experience
- 7-8+ years of AV integration and/or AV field service experience, with a minimum of 3 years of field service experience
Nice to Have
- Experience with AVoIP environments
- Video wall and digital signage expertise
- Leadership or mentoring experience
Skills
Cisco
*
AMX
*
Crestron
*
Poly
*
Samsung
*
BIAMP
*
Logitech
*
QSC
*
AV-over-IP
*
Planar
*
LG
*
Barco
*
Unilumen
*
* Required skills
Benefits
Dental Insurance
Short-Term Disability
Company-provided laptop
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
$60/month phone reimbursement
5 days PTO
Paid certification training and professional development
Vision Insurance
Long-Term Disability
Hospital indemnity insurance
6 Paid Holidays
Transportation benefits
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Medical Insurance
Accident insurance
Critical illness insurance
401(k) retirement plan
Health Spending Account (HSA)
Reimbursed mileage
Travel expenses paid (hotel, airfare, rental cars, per diem)
Certifications
CTS certification (or actively pursuing)
(Required)
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.
Professional Services
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