Automotive Sales Advisor

About This Role

Join Ford Fort Collins as an Automotive Sales Advisor to guide customers through the car buying process, from vehicle selection and test drives to financing and paperwork. This role involves professional presentations, customer relationship management, and continuous learning to maintain high customer satisfaction.

Responsibilities

• Lead customers through the sales process including vehicle/car selection, test drive, personalization, financing and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use Customer Relationship Management tool to effectively track all customer interactions
• Effectively educate customers on Ken Garff Benefits
• Present customer Deal Structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Develop additional sales skills and techniques through ongoing training and instruction utilizing Ken Garff University
• Complete any and all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Represent the dealership and Ken Garff Automotive

Requirements

• Minimum 2 years of experience in account management, customer service, car sales, or retail sales
• Strong communication skills, written and verbal
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• A good driving record, per company standards

Qualifications

• High School Diploma or equivalent
• Minimum 2 years of experience in account management, customer service, car sales, or retail sales

Skills

* Required skills

Benefits