Associate Director, Solutions Management Lead

About This Role

This role involves leading the solutions management for Global Tech & Knowledge, working with business teams on requirements and roadmaps, and overseeing solution development and support efforts within KPMG International. It focuses on ensuring alignment between business needs and IT delivery, managing a portfolio of existing solutions, and escalating challenges to leadership.

Responsibilities

• Work with business and GT&K delivery teams on solution requirements, roadmaps, and planning activities
• Assist business teams in receiving requests for new work through standard GT&K processes
• Ensure business team is aware of GT&K related investments and changes in direction for planning
• Provide oversight and assist in managing solution development and support efforts
• Address challenges escalated by business teams and ensure prompt resolution, escalating to appropriate leadership as needed
• Provide regular status and reporting to business teams on progress and issues across the portfolio, including financial tracking and annual budget planning
• Manage the technical aspects of a portfolio of existing solutions through their lifecycle
• Interface with business teams on solution requirements, roadmaps, development priorities, budgets, and ongoing support
• Work with Senior Solutions Management Leads, Solution Architecture and Engineering leads, and broader GT&K teams to deliver on commitments
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's work environment

Requirements

• Minimum ten years of recent progressive experience in IT
• Experience in Business Analysis, Enterprise/Solution Architecture, and Solution development
• Bachelor's degree in a related field (e.g., computer science) or equivalent work experience
• Experience working with business teams, managing relationships, and translating technology to business challenges
• Experience with SDLC tools such as Azure DevOps and GitHub
• Experience with project reporting and tracking tools such as Microsoft Project
• Broad knowledge of application and infrastructure architectures and technologies
• Experience with Microsoft platforms (Azure IaaS, PaaS and SaaS)
• Experience with automation tools (e.g., ServiceNow)
• Experience with reporting suites (e.g., Power BI)
• Experience with enterprise application suites such as SAP (Finance, HR) and Salesforce (CRM)
• Solid experience managing a small portfolio of applications
• Authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

Qualifications

• Bachelor's degree in a related field (such as computer science); Master's Degree (MBA a plus) from an accredited college or university or ten years of equivalent work experience
• Minimum ten years of recent progressive experience in IT, ideally having worked in Business Analysis, Enterprise/Solution Architecture, and involved in Solution development

Nice to Have

• Master's Degree (MBA)

Skills

* Required skills

Benefits