Assistant Store Leader

About This Role

The Assistant Store Leader will learn all daily operations and duties of store management, sharing responsibility for overall store performance and human resources functions. This role is crucial in ensuring a favorable customer shopping experience and maintaining high operational standards.

Responsibilities

• Assist store manager and associates in achieving a favorable customer shopping experience and develop associate interest in customer service/relations.
• Lead teams in planning, implementing, and executing merchandising/operating initiatives.
• Work with department heads and store associates to identify store opportunities and develop timely solutions.
• Manage total store operations in the store manager’s absence.
• Achieve or exceed weekly, period, and annual sales, wage, and profit budgets, as well as other targeted goals.
• Drive sales by working with department managers to maximize sales and profits and reduce shrink.
• Assist store manager in staffing, reducing turnover, and increasing retention.
• Provide timely individual and department performance feedback to department heads and associates.
• Ensure store compliance and associate knowledge of federal, state, and local laws and enterprise policies.
• Supervise and coach direct reports on the performance of their duties, complete performance reviews, and provide feedback.

Requirements

• Store manager, district manager, or direct manager approval

Qualifications

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience.

Nice to Have

• Retail management experience and knowledge of all aspects of store operations
• Staff supervisory experience