Assistant Cafe Manager

About This Role

Manage a team of food service professionals, overseeing dining services operations and ensuring top-quality food and outstanding service. This role assists with profit and loss, budgeting, and client presentations, while also focusing on customer satisfaction and culinary innovation.

Responsibilities

• Oversee dining services operations of a small to medium volume location
• Interact with customers and resolve complaints in a friendly and service-oriented manner
• Assist with profit and loss and budgeting for the account
• Work with the Chef and management team to create menus and provide top quality food
• Assist in responsibility for all food service-related activities, including quality improvement, sanitation, and infection control
• Assist with the rollout of new culinary programs in conjunction with marketing and culinary teams
• Assist with the preparation of quarterly reports for client presentation
• Work with marketing and culinary department to increase sales through innovations and food quality
• Communicate with the culinary department to ensure food programs reflect the company's vision

Requirements

• 2 years of food service supervisory or lead experience
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices
• Proficient computer skills and knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, internet)

Qualifications

• Associate’s degree is preferred
• 2 years of food service supervisory or lead experience

Nice to Have

• Waited table and catering experience

Skills

* Required skills

Benefits

Certifications