Assistant Branch Manager

About This Role

As an Assistant Branch Manager, you will support and exceed branch goals by managing sales and collections, processing loan applications, and providing exceptional customer service in a fast-paced consumer finance environment.

Responsibilities

• Manage outbound sales and collection calls
• Handle inbound customer support calls
• Contact customers with past due balances to offer solutions and resolve delinquency
• Complete full-cycle credit loan application process
• Analyze credit and financial information for current and potential customers
• Consistently achieve monthly sales goals related to company products and services
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions
• Assist the Branch Manager by preparing reports as needed
• Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service

Requirements

• 3+ years of experience in a sales role
• 2+ years in a consumer lending, financing, and/or team lead position
• High school diploma
• Highly motivated individual with an interest in the consumer finance industry
• Capable of meeting and exceeding individual sales goals
• Excellent written and verbal communication skills
• Ability to use various technologies and learn new programs
• Complete functions in a timely manner while maintaining accuracy
• Ability to obtain any essential licenses required by the state

Qualifications

• High school diploma, bachelor’s degree preferred
• 3+ years of experience in a sales role and 2+ years in a consumer lending, financing, and/or team lead position.

Benefits