Area Vice President, Network Operations

About This Role

Lead and direct multi-unit network operations for Macy's Supply Chain, ensuring operational excellence, financial performance, and continuous process improvement across customer fulfillment and store delivery distribution centers. Drive the company's strategic objectives by optimizing supply chain processes, fostering a positive work culture, and developing a high-performing team.

Responsibilities

• Lead supply chain operations in support of the company’s strategic objectives
• Ensure all locations meet or exceed operational and financial performance requirements including productivity, safety, shortage, cost control, quality, processing standards, reliability, customer service and execution to plan
• Responsible for operational and financial performance of multiple locations ensuring best practices are being deployed consistently across the region
• Ensure operational discipline is implemented and maintained to achieve productivity standards
• Analyze work processes to identify optimization opportunities and implement process improvements
• Help develop staffing plans and strategies and ensure they are successfully executed throughout the year
• Attract, develop, and grow a team that accepts aggressive goals along with high standards, and pursues everything with energy, drive, and the need to finish
• Develop current and future leaders for the organization by providing development and feedback to team
• Create a culture of safety, diversity & inclusion, and respect for all colleagues and customers
• Coordinate budget preparation and execution with operations by functional area
• Review analyses of activities, costs, operations and forecast data to determine location progress toward stated goals and objectives
• Maintain a high level of inventory accuracy and shortage control through enforcement of proper procedures and company policies
• Support staffing activities to ensure headcount goals are developed and maintained throughout the year based on workload and volume of the building
• Partner with HR on recruitment strategies and staffing levels are maintained, leading a culture that supports colleague retention

Requirements

• Minimum of a 4 Year / Bachelor’s Degree
• 10 to 20 years experience in Supply Chain (multi facility leadership preferred), Operations Management, E-Commerce Fulfillment, Industrial Engineering
• Strong leadership profile and strong influencing skills
• Ability to effectively plan and execute multiple, complex strategies
• Ability to solve problems as well as recognize issues and deal with them directly
• Proven track record of working cross-functionally with focus on Network Operations, Continuous Improvement, Transportation, Product Flow, and Inventory Planning
• Strong change management skills
• Strong financial acumen with ability to develop insightful, value-added, and actionable analyses

Qualifications

• Bachelor’s Degree
• 10 to 20 years experience in Supply Chain (multi facility leadership preferred), Operations Management, E-Commerce Fulfillment, Industrial Engineering

Nice to Have

• Multi-facility leadership experience

Benefits