Area Supervisor

Full Time Mid Level

Posted 1 week ago

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About This Role

The Area Supervisor is a member of Store Leadership responsible for an assigned area of the Store and general operations when functioning as Manager on Duty. This role includes opening/closing the Store, supervising Associates, and maintaining a friendly shopping environment.

Responsibilities

  • Maintain a safe and secure shopping environment, understanding that safety is the number one priority.
  • Manage store security including entrance/exit control, EAS devices, Cash Office, and emergency procedures.
  • Treat all Customers, Associates, and leaders with respect and professionalism.
  • Represent and support the Company brand, maintaining a professional appearance.
  • Ensure recovery, sizing, and markdowns are completed to Company standards.
  • Process all merchandise with urgency, including receiving trucks and securing back-stock.
  • Understand and comply with the Loss Prevention Awareness Program, maintaining a large Customer service presence.
  • Execute Company Best Practices at the Front End, managing the line to expedite Customer wait time.
  • Train and coach Associates on cash registers and Front End procedures.
  • Maintain cleanliness and organization of Fitting Rooms, ensuring go-back compliance.
  • Administer payroll including daily punch edits, Associate scheduling compliance, and reporting.
  • Ensure cash pulls and bank deposits are conducted to Company policy.

Requirements

  • Excellent verbal communication skills
  • Fluency in English
  • Ability to work evenings and weekends

Qualifications

  • Prior Customer Service and supervisory experience preferred.

Nice to Have

  • Prior Customer Service and supervisory experience
  • Familiarity with point-of-sale equipment and applications
  • Ability to perform basic mathematical calculations commonly used in retail environments

Skills

Registers * PC * PDTs * Point-of-sale equipment and applications *

* Required skills

About Ross Stores, Inc.

Retail
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