Area Coordinator and Community Director, UM Housing

About This Role

The Area Coordinator/Community Director is a live-in professional staff member at UM Housing, responsible for cultivating safe, inclusive, and engaging residential communities. This role involves supervising student staff, supporting student learning and development, and leading across residential experience, community standards, crisis response, and residential curriculum implementation.

Responsibilities

• Lead operational and administrative functions for daily residential experience and community management
• Develop and implement the Residential Curriculum and community development initiatives
• Manage community standards, including investigating and adjudicating lower-level student conduct cases
• Participate in an on-call duty rotation for crisis management 365 days a year
• Supervise approximately 6–20 student staff members
• Oversee summer operations, including supervision of paraprofessional staff and conference implementation within assigned communities

Requirements

• Experience working with or leading students or teams in a college or similar setting
• Experience working with diverse communities and promoting inclusivity
• Ability to resolve conflict through mediation
• Ability to communicate precisely and professionally, orally, electronically, and in writing
• Ability to maintain strict confidentiality in accordance with FERPA and the Clery Act
• Ability to critically think and resolve problems during emergency and crisis response
• Ability to maintain an organized workload, multi-task, delegate, and prioritize responsibilities autonomously
• Ability to coordinate work schedules with various stakeholders
• Ability to live on campus in a department-provided apartment

Qualifications

• Bachelor’s degree in related field or higher
• 2-4 years of housing or related experience for Community Director, 4 years for Area Coordinator

Nice to Have

• Master’s degree in Higher Education, College Student Personnel Administration, Public Administration or Counseling
• Two (2) years progressive experience in residential education management
• Live-in residence hall experience and student conduct adjudicatory experience
• Strong knowledge of residential education and student personnel administration, student staff training and supervision, and diversity issues
• Experience with maintaining a budget and ability to follow budget procedures

Skills

* Required skills

Benefits