AI Engineering Internship

About This Role

Join T-Mobile's AI Agents team through an 11-week paid internship to design and build intelligent agents for customer support and sales, impacting millions of customer interactions daily.

Responsibilities

• Build and iterate on 1-2 AI Agents in T-Mobile's IntentCX program
• Build across modalities (chat and voice) using OpenAI's chat and realtime voice models
• Focus on either customer service or T-Mobile product sales
• Integrate T-Mobile APIs into the context/prompt of the agent
• Integrate AI Agent into IntentCX's multi-agent framework
• Integrate AI Agent(s) with T-Mobile's T-Life app, website, or customer support phone number

Requirements

• Coding experience (Python is usually key for AI work)
• Understanding of how APIs work
• Familiarity with data analysis or machine learning basics
• Comfortable working with large datasets
• Problem-solving mindset
• Communication skills to explain technical work to non-technical stakeholders
• Ability to work cross-functionally with product, engineering, and business teams
• Comfortable with ambiguity
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Must be actively enrolled in a degree program or graduated with the last year

Qualifications

• Actively enrolled in a degree program or graduated within the last year
• Coding experience

Nice to Have

• Experience with LLMs, prompt engineering, or chatbot frameworks

Skills

* Required skills