Advisory Solution Consultant - Identity & Security

ServiceNow Atlanta, GA
Full Time Mid Level 5+ years

Posted 3 weeks ago

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About This Role

This role involves partnering with Sales to address customer identity, access, and security challenges by translating complex requirements into differentiated, outcome-driven solutions. The goal is to reduce risk, improve governance, and enable secure business operations for customers.

Responsibilities

  • Partner with Sales to lead discovery, solution design, and technical validation for Identity & Security use cases
  • Engage with customer security, identity, IT, and risk stakeholders to understand requirements, challenges, and success criteria
  • Design and position solutions that address identity governance, access control, risk reduction, and security automation
  • Deliver compelling, value-based demonstrations tailored to customer security and identity priorities
  • Articulate how identity and security capabilities integrate into broader enterprise workflows and platforms
  • Serve as a technical authority during evaluations, proof-of-concepts, and competitive situations
  • Translate identity and security capabilities into business outcomes such as reduced risk, improved compliance, and operational efficiency
  • Support complex sales cycles from early discovery through close, ensuring technical accuracy and customer alignment
  • Stay current on identity, security, and regulatory trends to inform customer conversations
  • Share field insights and best practices with peers and leadership

Requirements

  • 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role
  • Track record of strong performance in prior SC roles
  • Strong understanding of identity and security concepts, including identity governance, access management, and risk
  • Ability to quickly learn new technologies and demonstrate their capabilities
  • Experience supporting enterprise-level complex sales cycles
  • Ability to communicate effectively with both technical and business stakeholders
  • Strong presentation and storytelling skills

Qualifications

  • 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role

Nice to Have

  • Experience with Identity & Access Management (IAM), Identity Governance & Administration (IGA), or Security Operations platforms
  • Background in enterprise SaaS or platform-based solutions
  • Familiarity with compliance and regulatory considerations impacting identity and security programs

Skills

AI * Risk Management * SaaS * Identity Access Management (IAM) * Identity Governance * Access Management * Security Automation * Identity Governance & Administration (IGA) * Security Operations platforms *

* Required skills

About ServiceNow

Global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform connecting people, systems, and processes.

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