Advisory Solution Consultant - Identity & Security
ServiceNow
Atlanta, GA
Full Time
Mid Level
5+ years
Posted 3 weeks ago
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This role involves partnering with Sales to address customer identity, access, and security challenges by translating complex requirements into differentiated, outcome-driven solutions. The goal is to reduce risk, improve governance, and enable secure business operations for customers.
Responsibilities
- Partner with Sales to lead discovery, solution design, and technical validation for Identity & Security use cases
- Engage with customer security, identity, IT, and risk stakeholders to understand requirements, challenges, and success criteria
- Design and position solutions that address identity governance, access control, risk reduction, and security automation
- Deliver compelling, value-based demonstrations tailored to customer security and identity priorities
- Articulate how identity and security capabilities integrate into broader enterprise workflows and platforms
- Serve as a technical authority during evaluations, proof-of-concepts, and competitive situations
- Translate identity and security capabilities into business outcomes such as reduced risk, improved compliance, and operational efficiency
- Support complex sales cycles from early discovery through close, ensuring technical accuracy and customer alignment
- Stay current on identity, security, and regulatory trends to inform customer conversations
- Share field insights and best practices with peers and leadership
Requirements
- 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role
- Track record of strong performance in prior SC roles
- Strong understanding of identity and security concepts, including identity governance, access management, and risk
- Ability to quickly learn new technologies and demonstrate their capabilities
- Experience supporting enterprise-level complex sales cycles
- Ability to communicate effectively with both technical and business stakeholders
- Strong presentation and storytelling skills
Qualifications
- 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role
Nice to Have
- Experience with Identity & Access Management (IAM), Identity Governance & Administration (IGA), or Security Operations platforms
- Background in enterprise SaaS or platform-based solutions
- Familiarity with compliance and regulatory considerations impacting identity and security programs
Skills
AI
*
Risk Management
*
SaaS
*
Identity Access Management (IAM)
*
Identity Governance
*
Access Management
*
Security Automation
*
Identity Governance & Administration (IGA)
*
Security Operations platforms
*
* Required skills
About ServiceNow
Global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform connecting people, systems, and processes.
Technology
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