Sr Advisory Solution Consultant - Hyperscaler Accounts
Posted 1 week ago
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This role will support Strategic Account Solution Sales, guiding revenue for one of our products in partnership with Sales, Product Management, and the executive team. The Solution Consultant will act as a technical and domain expert, developing and positioning product-specific solutions during sales cycles to achieve quarterly and annual sales goals.
Responsibilities
- Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
- Develop client partner relationships
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 10+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Deep experience selling with Hyperscalers
Qualifications
- 10+ years of pre-sales solution consulting or sales engineering experience
Skills
* Required skills
Benefits
About ServiceNow
Global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform connecting people, systems, and processes.