Advisory Solution Consultant - CRM

About This Role

As an Advisory Solution Consultant, you will drive revenue and support sales for ServiceNow's TMT Customer Workflow product by acting as a technical and domain expert. You will deliver product-specific solutions during sales cycles, engage with customers, and provide feedback to product management.

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements
• Share and learn best practices and re-usable assets with other Solution Consultants
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• 7+ years of pre-sales solution consulting or sales engineering experience
• Telecom experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart

Qualifications

• 7+ years of pre-sales solution consulting or sales engineering experience

Skills

* Required skills

Benefits