Advanced Surgical Consultant - Heart Recovery

About This Role

Serve as an Advanced Surgical Consultant for Heart Recovery, focusing on the Impella® product portfolio to support Cardiac Surgeons and Heart Failure Cardiologists across the US. This role involves training, education, and direct surgical team support to ensure optimal patient outcomes.

Responsibilities

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Perform full customer immersion (patient selection and surgical support) within sites to ensure optimal patient outcomes.
• Provide device expertise and support on Impella to assist with the adoption of the full portfolio.
• Ensure surgical implant and unit support readiness, including training and education at existing sites.
• Collaborate internally with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, and R&D.
• Participate in on-call support rotation for emergent patient care.
• Maintain contact with all customers to evaluate clinical and educational needs.
• Perform device training on the full Impella Device line-up.
• Be a functional expert providing advanced acumen on durable, acute, and hemodynamic medical devices.
• Cultivate close relationships with strategic business partners and key opinion leaders for cardiac surgeons, heart failure cardiologists, and OR/ICU teams.

Requirements

• If a Bachelor of Science in Nursing Degree, must have 5+ years of direct patient care in a cardiac transplant, ECMO or LVAD center CVICU or direct (at the table) experience in CVOR.
• If advanced degree, 3+ years of direct patient support in a cardiac transplant, ECMO or LVAD center CVICU or CVOR.
• Direct patient management experience in Cardiothoracic ICU caring for post-op tMCS (Impella, CentriMag and/or ECMO) or Durable MCS (HeartMate, HeartWare, and/or Berlin Heart) or direct experience assisting in the CVOR.
• Confidence, expertise and familiarity of cardiac surgery and OR protocol.
• Willingness to travel.
• Ability to take call for emergent patient care.
• Ability to work in a team environment.
• A valid driver's license issued in the United States.
• Conduct duties and responsibilities in accordance with all state and federal laws and regulations governing the medical device industry.

Qualifications

• Bachelor of Science in Nursing Degree or advanced degree
• If BS in Nursing, 5+ years of direct patient care in cardiac transplant, ECMO or LVAD center CVICU or direct (at the table) CVOR experience. If advanced degree, 3+ years of direct patient support in a cardiac transplant, ECMO or LVAD center CVICU or CVOR.

Nice to Have

• Advanced degree: Registered Nurse First Assist (RNFA), Nurse Practitioner (NP), Surgical Physician’s Assistant (PA), Critical Care Physician’s Assistant (PA) or Perfusionist licensure.
• Direct (at the table) experience in Cardiac Surgery/Perfusion, 5+ years preferred.
• Hands on Impella support experience.
• ECMO patient care experience.
• Experience delivering clinical demonstrations and successful trainings.
• Ability to advance sales process with customers.
• Strong interpersonal skills and demonstrated ability to advocate with physicians.