Admissions Assistant - Behavioral Health

About This Role

This Admissions Assistant role focuses on supporting the referral, intake, and admissions processes for rehabilitation outpatients to ensure timely and appropriate admissions. The position involves coordinating schedules and ensuring financial clearance for patients.

Responsibilities

• Facilitate patient’s entry by monitoring and tracking required information and admissions criteria, including physician prescriptions, managed care documents, and financial clearance
• Maintain outpatient rehabilitation master schedule and "waiting list"
• Monitor occupancy rate and fill all schedule vacancies, as needed
• Assist with Patient Financial Services personnel to ensure timely and appropriate financial clearance for prospective new admissions
• Track and monitor patient attendance
• Coordinate and direct externally referred patients based on patient needs
• Provide written and verbal information to prospective patients
• Collect and organize referral and admission data
• Troubleshoot intake admissions process to resolve issues and improve process

Requirements

• High School Diploma or equivalent
• 1-3 years of relevant experience

Qualifications

• High School Diploma or equivalent
• 1-3 years of relevant experience