Administrative Assistant

About This Role

Provide comprehensive administrative and clerical support to branch personnel in the fire and security industry. This role involves managing phone calls, data entry, customer service, and scheduling technicians while ensuring adherence to safety regulations.

Responsibilities

• Provide administrative and clerical support to branch personnel
• Answer phone calls
• Perform data entry
• Provide customer service
• Schedule technicians
• Interact with customers, vendors, and co-workers professionally
• Order equipment
• Demonstrate an understanding of and follow all safety regulations and practices
• Follow all company policies, procedures, and core values

Requirements

• 1+ years of Administrative Assistant experience in the service industry
• Pass drug and background screenings
• Strong written and verbal communication skills
• Proficiency in Microsoft Suite (Outlook, Word, Excel, PowerPoint)
• High school diploma or GED equivalent
• Strong organizational, time management, and basic mathematical skills
• Ability to effectively answer and route phone calls on a multi-line system
• Ability to use a 10-key pad for efficient and accurate data entry

Qualifications

• High school diploma or GED equivalent
• 1+ years of Administrative Assistant experience in the service industry

Nice to Have

• Open willingness to continual learning

Skills

* Required skills

Benefits