Administrative Assistant

About This Role

Serve as the initial point of contact for customers and visitors, providing excellent customer service and managing various administrative tasks in a fast-paced office environment. This role requires a proactive and engaging individual, with a preference for Spanish bilingual candidates.

Responsibilities

• Greet all customers and visitors at the front counter
• Assist customers who visit the facility
• Manage general administrative tasks such as filing, faxing, and scanning
• Handle customer deposits and process payments in the system
• Respond to customer inquiries regarding vehicles and updates
• Answer 10-30 calls daily, addressing questions, concerns, and appointment updates

Requirements

• Face-to-face customer service expertise
• Proficient in computer skills, including Microsoft Office, Outlook, and Excel
• At least 2 years of experience in an office setting
• Strong administrative support, office management, and data entry skills
• Ability to work well with diverse team members and customers
• Excellent stress management and patience in dealing with difficult situations

Qualifications

• High School Diploma or GED required
• At least 2 years of experience in an office setting

Nice to Have

• Bilingual in Spanish skills
• Experience at a front desk in a parts shop or auto shop

Skills

* Required skills

Benefits