Account Executive - Mid Market

About This Role

This Mid-Market Account Executive role involves partnering with mid-sized businesses to enhance their employee experience through consultative sales, guiding them through the buying journey for IT service management and onboarding solutions. You will lead value-based conversations, drive smart growth, and manage opportunities to close deals.

Responsibilities

• Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement
• Offer tailored solutions that drive real impact for customers
• Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
• Work closely with buying teams, creating trust and clarity throughout the decision-making process
• Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
• Partner with Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer

Requirements

• 3+ years of experience in SaaS or mid-market sales
• Track record of exceeding targets and building strong customer relationships
• Natural communicator who knows how to listen deeply, ask the right questions, and drive value
• Solid understanding of SaaS platforms
• Comfortable working in a fast-paced, evolving environment
• Consultative, adaptable, and thoughtful approach

Qualifications

• 3+ years of experience in SaaS or mid-market sales

Nice to Have

• Experience with employee experience (EX) solutions

Skills

* Required skills

Benefits