Account Executive - Mid Market
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This Mid-Market Account Executive role involves partnering with mid-sized businesses to enhance their employee experience through consultative sales, guiding them through the buying journey for IT service management and onboarding solutions. You will lead value-based conversations, drive smart growth, and manage opportunities to close deals.
Responsibilities
- Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement
- Offer tailored solutions that drive real impact for customers
- Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
- Work closely with buying teams, creating trust and clarity throughout the decision-making process
- Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
- Partner with Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer
Requirements
- 3+ years of experience in SaaS or mid-market sales
- Track record of exceeding targets and building strong customer relationships
- Natural communicator who knows how to listen deeply, ask the right questions, and drive value
- Solid understanding of SaaS platforms
- Comfortable working in a fast-paced, evolving environment
- Consultative, adaptable, and thoughtful approach
Qualifications
- 3+ years of experience in SaaS or mid-market sales
Nice to Have
- Experience with employee experience (EX) solutions
Skills
* Required skills
Benefits
About Freshworks
Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations to create exceptional customer (CX) and employee (EX) experiences.