Windows Systems Engineer

About This Role

Perform operational support and lifecycle management for Windows Server environments, including patching, upgrades, and documentation. Develop PowerShell scripts to automate infrastructure tasks and collaborate with cross-functional teams to improve infrastructure.

Responsibilities

• Perform operational support and lifecycle management for Windows Server environments, including patching, upgrades, performance monitoring, backup/restoration, and documentation
• Manage enterprise services such as DNS, DHCP, DFS, and Remote Desktop Services (RDS)
• Develop PowerShell scripts and tools to automate infrastructure tasks and reduce manual intervention
• Participate in the global on-call rotation, ensuring high availability and responsiveness to critical system incidents
• Collaborate with cross-functional teams on infrastructure improvements, compliance efforts, and integration with Mac and Linux systems
• Support audit and compliance requirements, including documentation and remediation related to PCI, SOX, and other regulatory standards
• Contribute to the team's global support model by working with remote teams and assisting during critical outages or service-impacting events

Requirements

• 6+ years of experience in IT
• 5+ years managing Windows Server infrastructure in a mid-to-large enterprise environment
• 4+ years of hands-on experience developing and maintaining PowerShell scripts for automation and operational efficiency
• Proficient in managing Windows Server operating systems across multiple versions
• Solid experience with enterprise DNS and DHCP administration
• Demonstrated ability to troubleshoot and optimize core infrastructure services

Qualifications

• 6+ years of experience in IT, with at least 5 years managing Windows Server infrastructure in a mid-to-large enterprise environment

Nice to Have

• Experience supporting compliance audits (e.g., PCI, SOX)
• Familiarity with infrastructure automation and configuration tools such as Puppet or Ansible
• Exposure to heterogeneous environments including Windows, macOS, and Linux systems
• Ability to document and maintain operational procedures in alignment with ITIL or similar frameworks

Skills

* Required skills