Weekend Hospice Clinical Team Manager (RN, Nurse) - HomeCare
Hartford HealthCare at Home
Norwich, CT
Full Time
Mid Level
Posted 2 weeks ago
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Supervise and manage a hospice clinical team to ensure high-quality, cost-effective patient care, compliance with regulations, and staff development within Hartford HealthCare at Home's strategic plan.
Responsibilities
- Provide staff guidance in making clinical and case management decisions for end-of-life care and symptom management, adhering to Medicare Hospice Benefit guidelines
- Assure the development of personnel qualifications and policies
- Identify and facilitate professional development and competency of staff through home visits to supervise and evaluate clinical performance
- Maintain compliance with regulatory agency policies and procedures by guiding staff in cost-effective clinical and case management decisions focused on outcomes
- Accountable for team performance in achieving desired clinical and operational performance measures
- Utilize clinical software to identify education opportunities, optimize service utilization, oversee patient progression, and trend team outcomes
- Assure that clinical and functional outcomes are achieved at the highest possible level
- Resolve patient care problems collaboratively with internal/external customers and peers
- Oversee daily patient assignments for clinical staff based on client needs and staff competency to maintain productivity standards
- Coordinate referrals and ensure timeliness of Starts of Care (SOCs) and adjunct service delivery
- Ensure continuous assessment of patient needs and individualized plan of care development, implementation, and updates
- Ensure coordination of patient care, including communication with all physicians involved
- Determine staffing needs and coordinate hiring to meet service demands for assigned geographic areas
- Hire, train, coach, and evaluate staff, including completion of personnel evaluations
- Review and analyze team and patient metrics consistent with agency initiatives
- Participate in preceptor programs and student education regarding hospice and palliative care
Qualifications
- Diploma in nursing; Bachelor's Degree in nursing preferred
- According to current state licensure regulations; Hospice experience with OASIS and case management certification preferred
Nice to Have
- Bachelor's Degree in nursing
- Hospice experience with OASIS
- Case management certification
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