Weekend Hospice Clinical Team Manager

About This Role

This role involves direct supervision and program management for hospice services, ensuring high-quality, cost-effective care and compliance with regulatory standards. It focuses on clinical excellence for end-of-life care and staff development.

Responsibilities

• Provide staff guidance in making clinical and case management decisions for end-of-life care and symptom management, adhering to Medicare Hospice Benefit guidelines
• Assure the development of personnel qualifications and policies
• Identify and facilitate professional development needs and competency of staff through home visits and evaluation of clinical performance
• Maintain compliance with regulatory agency policies and procedures by guiding staff in cost-effective clinical and case management decisions focused on outcomes
• Be accountable for team performance in achieving desired clinical and operational performance measures
• Utilize clinical software to identify education opportunities, optimize service utilization, oversee patient clinical progression, and trend team outcomes
• Ensure that clinical and functional outcomes are achieved at the highest level possible
• Resolve patient care problems collaboratively with internal and external customers
• Oversee daily patient assignments for clinical staff based on client needs and staff competency to maintain team productivity standards
• Coordinate referrals and ensure timeliness of Start of Care (SOCs) and adjunct service delivery
• Ensure continuous assessment of patient needs and development, implementation, and updating of individualized care plans
• Ensure coordination of patient care, including communication with all physicians involved
• Determine staffing needs and coordinate hiring to meet service demands for assigned geographic areas
• Hire, train, coach, and evaluate staff, completing personnel evaluations according to agency timelines
• Review and analyze team and patient metrics consistent with agency initiatives

Requirements

• Registered Nurse (RN) with a license to practice in Connecticut
• Diploma in nursing
• Basic keyboarding skills and ability to manage electronic calendar and email system

Qualifications

• A Diploma in nursing. Bachelor's Degree in nursing preferred
• According to current state licensure regulations. Hospice experience with OASIS and case management certification preferred.

Nice to Have

• Bachelor's Degree in nursing
• Hospice experience with OASIS
• Case management certification

Benefits

Certifications