Warehouse Clerk

About This Role

The Warehouse Clerk supports the branch through internal and external administrative and customer assistance, ensuring smooth yard operations and proper documentation. This role involves managing communications, scheduling, and work assignments while maintaining high standards of accuracy and performance.

Responsibilities

• Provide phone and email support for inbound calls
• Ensure completion and processing of all necessary documentation
• Maintain proper flow of the yard and schedule appointments
• Schedule and administer work assignments
• Function as a point of contact for the respective department
• Print labels and create problem tickets
• Create load sheets and/or ASNs

Requirements

• High School Diploma or equivalent
• Proficient in reading, writing, and speaking English
• Excellent organizational and time management skills
• Ability to answer phones and respond rapidly to emails
• Ability to work independently
• Demonstrated ability to provide excellent customer service

Qualifications

• High School Diploma or equivalent

Nice to Have

• Intermediate to advanced knowledge of MS Office (Word, Excel, Outlook)
• Previous SAP and Catalyst experience
• Familiarity with transportation

Skills

* Required skills

Benefits