Vice President of Operations

About This Role

This role provides executive leadership and enterprise oversight for Transdev Alternative Services' (TAS) operational activities, focusing on autonomous vehicle fleet operations, depot management, incident response, and large-scale workforce management. The VP Ops will drive operational excellence, safety, reliability, and scalability across current and future markets for autonomous mobility services.

Responsibilities

• Provide executive oversight of TAS multi-site AV operations, including testing, commercial deployments, start-ups, expansions, and transitions
• Ensure consistent execution of operational standards, KPIs, and best practices across all markets
• Serve as executive sponsor for assigned contracts and strategic client relationships
• Own executive-level responsibility for incident response, escalation, and resolution across TAS operations
• Oversee centralized command center functions, including real-time fleet monitoring, incident triage, emergency response coordination, and after-action reviews
• Champion a safety-first culture across all TAS operations, ensuring adherence to AV safety protocols, SOPs, and regulatory requirements
• Oversee large-scale AV fleet operations, depot and yard management, charging infrastructure, and asset utilization
• Instill and maintain client confidence through transparent performance reporting, executive communication, and issue resolution
• Lead, develop, and mentor senior operational leaders across TAS markets
• Support and partner with Regional Vice Presidents, Corporate leadership, and functional teams to address complex operational challenges

Requirements

• 15+ years of senior operations leadership experience in mobility, transportation, logistics, AV/EV, or technology-enabled services
• Proven success leading large, distributed operational organizations (500 + employees)
• Demonstrated experience managing high-risk, safety-sensitive operations and complex incident response
• Strong executive presence with the ability to lead client discussions, crisis response, and strategic planning
• Willingness to travel up to 75–80%

Qualifications

• Bachelor’s degree or equivalent professional experience
• 15+ years of senior operations leadership experience in mobility, transportation, logistics, AV/EV, or technology-enabled services

Nice to Have

• Experience scaling operations in high-growth or startup-adjacent environments
• Familiarity with autonomous vehicles, robotics, EV infrastructure, or command center operations
• MBA or advanced degree in Operations, Engineering, or Business

Skills

* Required skills

Benefits