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Safely and efficiently park and retrieve vehicles for customers while providing excellent service and accurately explaining valet rates. This role offers an entry point into a career with SP+ and requires a commitment to safety and customer interaction.
Responsibilities
- Ensure every moment matters for clients by resolving requests and concerns efficiently
- Find new ways to solve problems and communicate proactively with clients
- Inspect every vehicle before safely parking it, noting all findings
- Explain valet rates to customers
- Observe traffic laws and safe driving practices
- Report all accidents, safety hazards, unusual occurrences, and policy violations to management
- Know the area's major streets, landmarks, and freeways to ensure seamless transportation experiences for customers
- Come to work in a clean uniform every scheduled shift, on time, and ready to work
- Remain in complete uniform for the entirety of your shift
Requirements
- A valid state driver’s license
- Current address
- Acceptable driving record
- Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
- Proof of eligibility to work legally in the U.S.
- Ability to provide accurate information to customers and co-workers
- Ability to respond professionally to customer problems or complaints
- Ability to read, write, add, and subtract US currency
- Ability to comprehend instructions, short emails, and memos
- Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working
Nice to Have
- Ability to safely drive a vehicle with a manual transmission (stick shift)
About SP+ (SP Plus)
SP+, a Metropolis company, is an artificial intelligence company for the real world that uses computer vision to enable checkout-free parking experiences. They are the largest parking network in America.
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