Valet Driver

About This Role

The Valet Driver actively provides customer service by ensuring every client interaction is exceptional, efficiently handling requests, and proactively communicating. This role involves safely parking and retrieving vehicles, explaining valet rates, and adhering to traffic laws and company policies while assisting with additional duties as assigned.

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
• Inspect every vehicle before safely parking it, noting all findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
• Come to work in your clean uniform every scheduled shift, on time, and ready to work.
• Remain in complete uniform for the entirety of your shift.

Requirements

• A valid state driver’s license, current address, and acceptable driving record.
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice to Have

• The ability to safely drive a vehicle with a manual transmission (stick shift).
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).