Valet Driver

About This Role

The Valet Driver is responsible for safely parking and retrieving customer vehicles, providing excellent customer service, and ensuring a seamless parking experience. This role supports Metropolis Technologies, an AI company focused on checkout-free parking.

Responsibilities

• Deliver on our Promise by resolving client requests and concerns efficiently, finding new ways to solve problems, and communicating proactively with clients
• Inspect every vehicle before safely parking it, noting all findings
• Explain valet rates to customers
• Observe traffic laws and safe driving practices
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
• Come to work in your clean uniform every scheduled shift, on time, and ready to work
• Remain in complete uniform for the entirety of your shift
• Assist management with additional duties as assigned

Requirements

• Valid state driver’s license
• Acceptable driving record
• Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
• Ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
• Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)

Nice to Have

• Ability to safely drive a vehicle with a manual transmission (stick shift)